Privacy Policy

1. Introduction Welcome to Ms. Simon Says ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website mssimonsays.com (the "Site"), purchase our products, or interact with us.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect the following types of information:

  • Personal Information: When you make a purchase or sign up for our emails, we collect information such as your name, email address, billing address, shipping address, phone number, and payment details.

  • Non-Personal Information: We may collect data such as your IP address, browser type, referring website, and browsing behavior on our Site.

  • Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze website traffic.

  • Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

3. How We Use Your Information We use your information for the following purposes:

  • To process and fulfill orders, including shipping physical products and delivering digital downloads.

  • To communicate with you regarding your purchases, support requests, and promotional offers.

  • To personalize your experience on our Site.

  • To improve our website, services, and marketing efforts.

  • To comply with legal obligations.

4. How We Share Your Information We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: We use third-party service providers (such as payment processors and shipping carriers) to facilitate transactions.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Payment Processing We use third-party payment processors (such as Stripe or PayPal) to handle transactions. We do not store or process your credit card details. Your payment information is handled securely by our payment providers.

6. Data Security We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

  • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails.

  • Access & Update: You may request access to or updates to your personal information by contacting us.

  • Cookies: You can modify your browser settings to decline cookies, though this may affect your experience on our Site.

8. Third-Party Links Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

9. Minors Our Site is not intended for children under 16.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

11. Contact Us If you have any questions about this Privacy Policy, please contact us by filling out our “Contact” form or emailing mssimonsays3@gmail.com